“The fragile breaks with time.” – Nassim Nicholas Taleb

One of the services we offer is Managed WordPress Hosting. We take care of all updates of the core WordPress installation, installed themes and plugins, perform daily database and weekly full site backups, and add an extra layer of security to one’s site.

I think this service is a bargain. It greatly reduces the possibility of the site being hacked externally, and in the event something drastic happens we can recover a backup of the site to deploy elsewhere. It offers stability in the face of an uncertain world.

What surprises me is the number of people who don’t think they need it. “Our site has never gone down. There’s nothing important on our site. Nobody cares about our site enough to hack it.”

This level of naievete surprises me, but it is definitely a symptom of Normalcy Bias. From Wikipedia:

“. . . people believe that things will always function the way things normally have functioned”

Just because something hasn’t happened in the past doesn’t mean it won’t happen in future. Thinking things will always remain the same will lead at some point to a system failure. Recovering a disaster is harder when you’re not prepared for it in the first place.

If you have a weak system in place, it will eventually break when the right combination of stressors hits. It costs more to recover from a hack or other system failure than it does to prevent one in the first place. When you’re thinking about your online presence, consider your existing hosting package as well. An inexpensive package could be the most costly one of all in time.